DELIVERY POLICY

Delivery time

  • We will deliver items within 5 to 7 days. 

  • Deliveries will be made between 9AM to 6PM, Monday to Friday. No deliveries will be made during public holidays and extreme weather conditions in Hong Kong like Typhoon 8. 

  • We use Kerry Logistics to ensure reliable deliveries. The delivery staff will get into touch with you when your order is ready. 

Delivery Charge

  • We will charge a flat delivery fee of HKD 45 for orders up to HK$500 (Free shipping on all orders between 20-27 November 2020)

  • For orders above HK$ 500 (Free shipping on all orders on Thanksgiving from 20th Nov to 27th Nov 2020) there is no home delivery charge.

  • You do not need to pay delivery staff. The delivery fee, if applicable, will be added to your bill automatically. 

Returns and Refund

  • There will be no refunds and returns unless the product is defective or there is a non availability of the product. 

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